| Customer/Policyholder Service | ||
| General Questions | 8:30 a.m. - 7 p.m. EST Weekdays 9 a.m. - 1 p.m. EST Saturdays* *Saturday hours are for NY Public Auto Pool policyholders only |
800.418.3280 f 866.344.1295 |
| Claims | ||
| Reporting | Anytime | 866.252.4669 option #1 866.216.2027 (New Jersey Claims) f 877.811.6502 |
| Check Status | 8 p.m. - 5 p.m. Weekdays | 866.252.4669 |
| LAD/CLAD Services - Corporate Clients | ||
| All LAD/CLAD Questions | Contact Pete Treutlein | 866.252.4669 x3629 or 631.629.3629 f 888.496.8777 PTreutlein@AutoOneIns.com |
| Payment Processing & Billing | ||
| Pay Your Bill | Mail All Payments | AutoOne Insurance Company P.O. Box 9025 Melville, NY 11747 |
| Proof of Timely Payment (PTP) | Fax All Products | 631.629.3645 |
| Corporate Headquarters | ||
| AutoOne Insurance Company P.O. Box 9027 Melville, NY 11747 |
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or anything else regarding your auto insurance policy. Just fill out the form below.